Previous incidents

September 2023
Sep 06, 2023
1 incident

Sites are experiencing down time

Downtime

Resolved Sep 06 at 10:18am CEST

Website outage post-mortem

What happened?

Starting at 04:04 an automatic upgrade was triggered for our production environment. These automatic upgrades are performed as a gradual rollout of a new version of the underlying infrastructure orchestration solution.

About 15 minutes later, at 04:22, our internal monitoring system indicated the first interruptions to public-facing websites.

While short and intermittent interruptions are to be expected during these automatic upgrade...

4 previous updates
August 2023
Aug 30, 2023
1 incident

Website disturbances

Downtime

Resolved Aug 30 at 06:46pm CEST

The previously affected websites are now working as expected and we will close this incident.

2 previous updates
Aug 28, 2023
1 incident

Partial website disturbances

Degraded

Resolved Aug 28 at 03:44pm CEST

We have identified the cause and implemented a fix. The previously affected websites should now be stable.

1 previous update
Aug 17, 2023
1 incident

Game Header is unavailable

Degraded

Resolved Aug 17 at 05:56pm CEST

The issue is now resolved and the game header is back on all sites

1 previous update
Aug 09, 2023
1 incident

Sites have interuptions

Degraded

Resolved Aug 09 at 02:14pm CEST

All is back and running

2 previous updates
July 2023
Jul 06, 2023
1 incident

Media Center FTP server unavailable

Downtime

Resolved Jul 06 at 11:03am CEST

We have identified the cause of the issue and have restored the Media Center FTP server to a working state.

1 previous update